Change Management Tools and Techniques for Business Success
Change management has emerged as a crucial aspect for businesses due to the rapidly evolving nature of modern markets and industries.
In an era characterized by technological advancements, globalization, and shifting consumer preferences, organizations must constantly adapt to remain competitive and sustain growth. Effective change management enables businesses to anticipate, navigate, and capitalize on these changes by fostering agility, resilience, and innovation.
Moreover, it ensures smooth transitions during periods of transformation, minimizes disruption to operations, and maximizes employee engagement and productivity. Ultimately, mastering change management is essential for businesses to not only survive but thrive in today’s dynamic business environment.
Training Synopsis
Mastering Change Management: Tools and Techniques for Business Success
Mastering Change Management: Tools and Techniques for Business Success equips business leaders with essential skills to navigate organizational transformations effectively. Participants delve into the psychology of change, explore popular models, and learn strategies to overcome resistance and manage fatigue. Led by industry experts, this course offers practical insights for driving successful change initiatives, empowering professionals to lead with confidence and ensure long-term business growth.
Marc is a certified adult educator, and received his certification from the Department of Labour, Skills and Immigration of Nova Scotia
TESTIMONIALS
I would like to take this opportunity to express how enjoyable this course was to participate in over the ten (10) week journey with Marc. It was engaging, insightful and informative and I left every session with so much information. Each session provided an opportunity to not only engage with peers but also to self- reflect. Being in a management role in an ever-changing environment, this course was well suited to what we do in our sector.
Marc was incredible at presenting this program and knowing so much about an unfamiliar field of work. This program provided us with the tools to be better leaders and to navigate change within our teams, both small and larger scale changes. I feel that all managers in this sector should participate in this program.
Marc left us with countless take aways – Communication, Mindset, Leading by example and Celebrating successes! I looked forward to Tuesday mornings to join each session. Change can be difficult but with effective communication and the tools to build a strong team, the transitions can be much smoother.
Thank you again Marc! I have nothing but positive things to say about both this course and you as an instructor.
It was a pleasure being part of your learning group through Change Management.
Laurie Reynders
Society for Treatment of Autism -NS
I have enjoyed the course. I had trepidation at the beginning, as we are usually buried in our work this time of year with summer scheduling, licensing , new hires etc.as well as the upcoming changes that will be forthcoming with the remedy. I soon looked forward to each session, learning new strategies, to help us cope as supervisors, and welcome the changes that will be coming our way. I have worked for our non profit for 34 years, I love coming to work, our clients, make it all worthwhile, however we can find ourselves buried in paperwork, dealing with staff, the union, that we fail to spend time to grow within ourselves.
The sessions all had lessons for me, I really enjoyed the methods to help the solve the various issues that arise. The practical coping skills needed a shake up, as I could spend more time actively listening for what the real issue is. Taking time each week to learn from you and others during the group activities has inspired me. Thank you I appreciate the opportunity.
Change is never easy, but I feel I’m in a better place going forward. Our clients deserve the best. We need to adapt or fail, in order to compete and succeed. A most appreciative student Fiona Grant.
Fiona Grant
Resi-Care (Cape Breton)
Objectives
- Defining change management
- Describe factors that contribute to the resistance to change in organizations
- List the three phases of change management
- Explain at least three change management models
- Identify strategies for leading a change effort
- Explain why change efforts fail
- Demonstrate strategies for problem solving in change management
- Define change fatigue
- List strategies for managing change fatigue
Topics
- What is change management
- Why people in organizations resist change
- Phases of change management
- Kotter’s 8-phase model for change
- The ADKAR model for change management
- Lewin’s Unfreeze-Change-Refreeze model
- Designing a change plan
- Creating a change team
- Vision and strategy
- Communications plan for a change effort
- Obstacles to change
- Creating and celebrating wins
- Continuous improvement in the change effort
- Anchoring change to the company’s culture
- Why change effort fails
- Creative problem solving techniques
- Change fatigue
Who Should Attend
BUSINESS OWNERS
TEAM LEADERS
ENTREPRENEURS
MANAGERS
PROJECT MANAGERS
Course Agenda
Day 1
Lesson 1: What is Change Management
Lesson 2: Importance of change management in organizations
Lesson 3: The Impact of Change on Individuals and Organizations
Lesson 4: Resistance to Change – Why people in organizations resist change
Lesson 5: Reduce the Resistance
Day 2
Lesson 6: Kurt Lewin’s Three-Stage Model – Unfreeze – Change – Freeze
Lesson 7: Change Design Choices
Lesson 8: Kotter’s 8 Step Model
Lesson 9: SWOT ANALYSIS
Lesson 10: Measuring Change Effectiveness
Lesson 11: Preparing for the change
Lesson 12: Build the change
Day 3
Lesson 13: Building the Team
Lesson 14: Change Agents – Essential members of the change management team
Lesson 15: Communication
Lesson 16: Active Listening
Lesson 17: Communication Planning
Lesson 18: The 4 Dominant Communication Styles
Day 4
Lesson 19: Sustaining the Change
Lesson 20: Thinking Outside the Box
Lesson 21: Continuous Improvement
Lesson 22: Change Fatigue
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